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RMA

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RMA RETURN INSTRUCTIONS
  1. Please download and fill out this RMA request completely; omitting any information may result in delays.
  2. RMA number shall be issued within the next business day upon receipt of completed request form. The RMA number is valid for 30 days.
  3. Please mark the RMA No. on every package to be returned. All returned merchandise must have this pre-assigned number. Otherwise, iComTech has the right to refuse it.
  4. All static-sensitive parts must be packaged in an anti-static bag. iComTech reserves the right to refuse RMA service and return the item(s) to the senders that do not follow this requirement.
  5. Ship your defective product prepaid in original packaging with a copy of this RMA form.
  6. All claims for incomplete, defective, and/or missing accessories or products must be made within 72 Hours once merchandise is received.
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rma_request_form.pdf31.83 KB

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